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merchandise

  • Product inventory

The online shop inventory is also available in stores at the same time.

If we accept an order for a product that has already been sold and is unable to stock, we will process your cancellation. Thank you for your understanding.

 

  • About the size guide

For product sizes, please see the "About Items/Sizes" section at the bottom of the product page.

This website provides sizes based on our own measurement methods to inform the size of the product in a more clear way to customers.

Regarding measurement methodsHerePlease see.

Some products have listed the sizes worn by the model in "About Items/Sizes," so please use this as a reference when choosing a size.

 

  • About colors and prices

The images of the products are posted as close to the actual product as possible.

Please be sure to check the detailed images on the product page for color and design.

*Depending on your monitor settings, there may be differences in color.

*All prices shown on the site are shown with tax included.

*Please note that there may be differences in price from the price change, etc.

 

  • About pre-ordered items

Pre-ordered items are ordered after receiving your order, so delivery will take some time.

Please note that regular products and pre-ordered products cannot be ordered at the same time.

*Due to production circumstances, delivery dates may vary.

 

[Notes]

  1. The available payment methods are as follows:

　　a. Credit Card

　　b. Bank transfer

  1. The following services vary by store.

　　a. Cash on delivery(If you would like, please contact your local store.)

 

For pre-ordered items, we will prepare products according to the "Delivery Schedule" listed on the product page. The process for delivery is as follows.

Once the product arrives at our company, we will inform you of the shipping date by emailing the "Pre-ordered item shipment."

The delivery company stated in the email/SentenceNO] allows tracking by each delivery company.

By transfer3If payment cannot be confirmed within the day, the order will be automatically cancelled.

 

  • Product handling

When using the product, be sure to check the "handling instructions" and "washing instructions" written on the tag, etc.

 

  • About Maintenance

If you experience any problems such as product malfunctions, please first contact us at Tokyo@bunkerium.com with the name and condition of the product being repaired.

If repairs are possible, we will send you the product and provide you with an estimate of the repair costs.

Depending on the condition of the product, we may not be able to accept repairs.

After the repairs are completed, use Sagawa Express.e-We will ship it with a collect. Customers are responsible for cash on delivery fees and shipping costs.

Those living overseas will be able to accommodate you each time.

 

 

Domestic orders/shipping

  • How to order

You can order products using the following steps:

1) Access the product details page.

2) Add the item to your cart.

3) Check the items in your cart and click "Proceed to purchase process."

4) If you have an accountIDEnter your password and click "Login".

5) Specify the delivery address and payment method.

6) Check your order details and click "Confirm your order."

7) Once your order number is displayed, your order is complete.

8) You will receive an "order confirmation email" from Tokyo@bunkerium.com to the address you registered.

 

  • About Shopping Cart

The shopping cart expires after adding the item to the cart.2It's weekly."

Once the expiration date has passed, items added to your cart will be automatically deleted.

Please note that the item will be reserved once the item is added to your cart, but you will not be purchasing it until your order is confirmed.

 

  • Payment methods

The types of payment methods available are as follows:

・Payment by credit card

Visa,Mastercard、American Express、JCB、Diners Club、Discover

・Bank transfer

Please check the amount listed in the payment information email before making your payment.

After confirming your payment status, the shipping procedure will begin.

If payment cannot be confirmed within 5 days, the order will be automatically cancelled.

We apologize for the inconvenience, but please bear the transfer fee at the customer's expense.

*Payment must be made through an account in the name of the person who placed the order. If you make a payment in a name other than the person who placed the order, we may not be able to confirm your payment.

・Cash on delivery

Sagawa ExpressECash on delivery is available through the Collect Service. Payment method upon arrival of the item(cash or Credit Card)You can choose.

*You will be responsible for the cash on delivery fee.

10,000 yen (tax included) or less:330Yen (tax included)

30,000 yen (tax included) or less:440Yen (tax included)

100,000 yen (tax included) or less:660Yen (tax included)

300,000 yen (tax included) or less:1,100Yen (tax included)

Cash on delivery is available depending on the store.

 

  • Product delivery information(In Japan)

The products you have ordered will be delivered by Sagawa Express.

When Sagawa Express is open normally, you will receive your order and start the next day.7Delivery will be made on business days.

We will be closed during the New Year holidays. For dates, please visit the storeInstagram Please check.

*To specify the delivery date, please contact Tokyo@bunkerium.com.

Delivery may not be possible if there is a large number of orders or the availability of stock.

If delivery is delayed, we will contact you by email.

After the shipping process is completed, we will send you an email indicating that the shipping has been completed.

If a mail is lost or damaged, we cannot be held responsible. note that.

 

  • Shipping fee (within Japan)

The nation's uniform 1,100Yen (tax included)

Total product 10,000Free shipping for purchases over 100 yen (excluding tax)

 

 

Cancellation/Return/Exchange

  • About cancellation

We do not accept cancellations after an order has been placed.

If you cancel without permission or refuse to accept the order, we will refuse your next visit.

 

  • Regarding products eligible for return

We will only accept refunds in the event of a product defect.

In this case, we will cover all costs related to the return.

We do not accept returns due to customer convenience.

We only accept size exchanges and model changes. Depending on stock availability, we may not be able to provide the size you want. Thank you for your understanding. In that case, we cannot accept returns as above.

If you would like to exchange it, please contact us before shipping the item. We will contact you after securing stock of the item you wish to exchange. All replacement costs will be borne by the customer.

If you would like to return or exchange, please be sure to contact us before shipping the product.

 

Please note that we cannot exchange or refund if the following applies.

a From the date of product arrival8Items that have been over a day

b Used or altered, washed or cleaned items

c Products that have been damaged, damaged, odor adhering to the customer, stains, or scratches

d Product tag/label detached, or lost products

e If you purchase a large number of different sizes or colors for return purposes

f Items returned without prior notice

g Sale items

h Products that our store has determined to be good due to individual differences in products

i Hygienic products that touch the skin, such as underwear and socks, and pre-order products

*Products with items that apply to the above will be returned by cash on delivery.

Available period: After product arrives 8Only if you contact us within the day.

 

  • About refunds

In principle, refunds will be used using the same payment method used to pay for your order. You cannot refund a different card or bank account.

The refund will be made in the same currency as the customer paid for the order. If the customer pays in dollars, we will refund you in dollars.

If you return the item after purchasing in foreign currency, the refund amount converted to Japanese yen may be less than the purchase amount due to differences in exchange rates between the purchase date and the return date.

After we notify you of our refund, proceed to the procedure,10You will receive a refund within business days. Processing times vary depending on the bank and credit card company.

A refund may be displayed in the form of cancellation. In the event of cancellation, the underlying payment will be deleted from your statement and will not be a separate deposit.

If you receive a refund within the authorization period (Part or full amount), As we adjust the final amount of the bill at the time of liquidation, items may not be listed on the refund statement. The claim may remain "pending" on your statement until the period expires.

We cannot accept requests for refund dates. Thank you for your understanding.

 

If the difference is generated due to an exchange due to customer's convenience, we will refund the amount minus the shipping fee.

 

 

Overseas order/shipping

  • How to order

You can order products using the following steps:

1) Access the product details page.

2) Add the item to your cart.

3) Check the items in your cart and click "Proceed to purchase process."

4) If you have an accountIDEnter your password and click "Login".

5) Specify the delivery address and payment method.

6) Check your order details and click "Confirm your order."

7) Once your order number is displayed, your order is complete.

8) You will receive an "order confirmation email" from Tokyo@bunkerium.com to the address you registered.

 

  • About Shopping Cart

The shopping cart expires after adding the item to the cart.2It's weekly."

Once the expiration date has passed, items added to your cart will be automatically deleted.

Please note that the item will be reserved once the item is added to your cart, but you will not be purchasing it until your order is confirmed.

 

  • Payment methods

The types of payment methods available are as follows:

・Payment by credit card

Visa,Mastercard、American Express、JCB、Diners Club、Discover

・Bank transfer

Please check the amount listed in the payment information email before making your payment.

After confirming your payment status, the shipping procedure will begin.

If payment cannot be confirmed within 5 days, the order will be automatically cancelled.

We apologize for the inconvenience, but please bear the transfer fee at the customer's expense.

*Payment must be made through an account in the name of the person who placed the order. If you make a payment in a name other than the person who placed the order, we may not be able to confirm your payment.

 

  • Product delivery information(Outside of Japan)

The products you ordered are from Japan Post EMS Service or DHL We will deliver it in.

Usually, after receiving your order DHL In the case7～10Around business days,EMS in the case of 10～13Delivery will be made within business days.

We will be closed during the New Year holidays. For dates, please visit the storeInstagram Please check.

Delivery may not be possible if there is a large number of orders or the availability of stock.

If delivery is delayed, we will contact you by email.

After the shipping process is completed, we will send you an email indicating that the shipping has been completed.

If shipping overseas, we cannot accept requests for dates. Thank you for your understanding.

Customs duties may be incurred when receiving your order. For more information, please see [About customs duties].

If a mail is lost or damaged, we cannot be held responsible. note that.

 

We cannot ship to countries where EMS cannot be shipped. Please check the link below.

http://www.post.japanpost.jp/int/ems/country/index.html

About EMS

http://www.post.japanpost.jp/int/index.html

About DHL

https://www.dhl.com/jp-ja/home.html

 

  • Shipping fees (outside of Japan)

Asia (except Japan) = Uniform 3,000circle(EMS）

North America, Central America, Oceania, Middle East = 7,000 yen (EMS)

Europe = flat rate of 7,000 yen (EMS)

South America, Africa = 7,000 yen (EMS)

*The delivery company may be changed without notice. Thank you for your understanding.

 

  • About customs duties

When purchasing from overseas, customs duties, other import taxes, and customs clearance fees may be charged on the product you purchase when clearing the customs in the country where you receive it. In that case, the customer will be responsible for all costs, so please pay directly to the delivery company upon delivery.

Customs clearance guidelines and policies vary by country. For more information, please contact the customs office in the country where you received the item.

We do not accept returns due to customs duties. Thank you for your understanding.

 

 

Membership information

  • About membership registration and login

Register as a member to make your shopping easier.

You can log in using your email address and password for this registration.

Member registration does not involve any fees such as annual membership fees, registration fees, renewal fees, maintenance fees, etc.

Common to PCs, smartphones and mobile phones1You can use this service with 2 member information.

 

  • About registration information

Customer information such as passwords, address, phone number, and email address can be changed from the registration information page.

If you change the email address for this registration, you will be able to log in using the changed email address and the password you set.

 

 

site

  • About security

This site has established a "Privacy Policy" that protects personal information so that customers can use it safely and securely, and handles personal information received by customers in a strict manner.

 

  • About the usage environment

The recommended browsers on this site are as follows:

PC (Windows）

・Microsoft Edge Latest version

・Mozilla Firefox Latest version

・Google Chrome Latest version

PC (Macintosh）

・Safari Latest version

 Smartphone (Android）

・Android OS Ver.10～12Included inGoogle Chrome

Smartphone (iOS）

・iOS14～15Included inSafari Latest version

tablet(iPadOS）

・iPadOS14～15Included inSafari Latest version

 

*If you use a browser that is not recommended or a browser that is earlier than recommended, it may not work or display correctly.

 

  • Disclosure based on the Specified Commercial Transactions Act

Seller

Thirty Five Summers Inc.

 

Representative

Teramoto Kinji

 

location

〒111-0052 Yanagibashi, Taito Ward, Tokyo1-2-12No. YanagibashiMbuilding3F

 

contact address

Please contact us here if you have any enquiries

 

Sale price

Shown on each product details page

 

Other than the product price, the cost required

Shipping fee: Varies depending on the country of delivery

 

Payment method

Credit card (Visa、Mastercard、American Express、JCB、Diners Club、Discover）

 

Delivery time

Delivery company: Sagawa Express,EMS、DHL

After receiving your order, use Sagawa Express5Within business days,DHL In the case 5～7Around business days,EMS in the case of 7～10Delivery will be made within business days.

We will be closed during the New Year holidays. Regarding the dates NEWS Please check.

 

Returns, exchanges and cancellations

Please check the returns, exchanges and cancellations.